Saturday, March 19, 2016

Kolkata Uber Drivers' problems

A few days back one of the Uber drivers said that a few girls hired cab , went to Kona express way carrying beer bottles and multiple cigarette packets. All across the way they drank beer , talked nonsense and vulgar talks , smoke all the way.... Driver did not want the same and all happened against his wish. He exclaimed with sorrow that he cannot use any grievance against customers although customers are on the wrong side.


I confirmed with another Uber driver whether they can complain about their customers or not. Then he said that only thing they can do is to give one or two rating to a customer but on the very next day they have to report to Uber's Kolkata office and explain the situation. The officers do not behave nicely with Uber drivers and they treat drivers as inhuman being and they insult them.


Last month some 20 odd Uber Drivers went to office to protest against Uber management for their unpaid Bonus and they behaved a bit aggressively but they did not create any harm to a staff and property. He informed further that , now Uber has appointed a few bouncers to protect themselves from any attack.


I talked to a number of Uber drivers and nobody is happy with Bonus payment and behaviour of Kolkata office of Uber.


They talked about Kolkata's manager Mayank !! Earlier he was good but now he does not behave nicely with drivers.. how do I  come to Know about his name.. Uber must check this.




Uber should come up like a fair company, zero tolerance against harassment, timely and correct payment to drivers. Mostly drivers are well mannered except a few ones. Uber should come up like a  disciplined and great company as it is dealing with thousands of people - Vendors, drivers , staffs , government and finally their customers 

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